User Journey
The following steps outline the user journey for completing the liveness verification process.
1. Initiating the Liveness Verification Process
The user begins the liveness verification process from the host application, triggering the flow.
2. Tutorial Screen
The tutorial screen provides clear, step-by-step instructions to help the user successfully complete the liveness verification process.
Guidelines Covered:
Do’s and Don’ts for positioning.
Importance of proper lighting and clear visibility.
The tutorial emphasises best practices for accurate verification and prepares the user for the next steps.
3. Camera Permission Screen
If the camera permission is not already enabled, a permission request screen appears:
A pop-up prompt requests access to the device’s camera.
The user can
Allow Camera Access: Proceed to the camera screen.
4. Camera Screen
Once permissions are granted, the user is directed to the camera preview screen:
Visual Guidance:
An oval frame appears on the screen to help users align their face correctly.
On-screen prompts guide users through the selfie capture process.
Selfie Capture:
The system detects when the user has framed their face properly.
The liveness capture process is automatically initiated.
5. Selfie Review Screen
After the selfie is captured, the user is directed to the review screen.
Users can view the captured photo to ensure it meets key criteria, such as:
Proper lighting.
Clear visibility of the face.
Users can take following actions on the review screen:
Submit: If satisfied with the photo, the user submits it for verification.
Retake: If not satisfied, the user can retake the selfie.
Selecting this option returns the user to the tutorial screen for additional guidance before retaking the photo.
Upon submission, the captured selfie is transmitted to the Vida backend:
Vida’s proprietary AI algorithms analyse the photo to perform liveness verification.
The system ensures that the user’s presence is authentic and free from any manipulation.
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