Error Code

The table includes the HTTP status codes, VIDA codes, error titles, error descriptions, and recommendations for each error scenario described in the JSON responses.

Status Code	VIDA Code	Error Title	Error Description	Recommendation
400	1006	Missing required parameter	Either some of the mandatory parameters are missing or invalid value is supplied for a required parameter.	Ensure all required parameters are passed correctly.
500	1039	Liveness Service Error	Something went wrong in our service while processing the request.	N/A
200	1043	Selfie photo is a live	The system detected a higher confidence of live selfie when the liveness score < 0.95 and image manipulation score is < 0.95 (if image manipulation is enabled)	N/A
200	1041	Photo liveness score is below the threshold	The system detected a higher confidence of spoofed or hacked selfie when the liveness score >= 0.95.	N/A
400	1051	Detect Un-standardized Image Quality	Face Occluded	Ensure there is no occluded object when capturing the selfie.
400	1052	Detect Un-standardized Image Quality	Face too small	Capture the face size area greater than 50x50 pixels.
400	1053	Detect Un-standardized Image Quality	Image quality low	Ensure the image input is in good quality condition.
400	1054	Detect Un-standardized Image Quality	More than one face	Ensure that only one face is in the frame.
400	1055	Detect Un-standardized Image Quality	No face detected	Ensure at least one face is present and visible in the frame or in good lighting condition.
400	1056	No Image Detected	Invalid base64 or no image present in the provided base64	Ensure the base64 is correct and contains an image.
400	1063	Image Quality Is Below Threshold	Unnatural colour	Ensure that the face selfie well lit, clean and undamage
400	1074	Image Quality Is Below Threshold	Under Exposure	Ensure that the face selfie well lit and properly exposed
400	1075	Image Quality Is Below Threshold	Over Exposure	Ensure that the face selfie properly exposed with no blown-out highlights
400	1076	Image Quality Is Below Threshold	Image is Blur	Ensure that the face selfie is sharp and in focus
404	1602	Transaction Not Found	There is no transaction saved for the given the transactionId	Ensure that the transaction id sent is correct
404	1603	Could not fetch the scores for the given transaction	We were unable to get the scores for the given transaction.	Ensure that you fetch details for transactions that completed successfully
404	1604	Image not found for given transaction.	We were unable to get the image for the given transaction.	Ensure that you fetch details for transactions that completed successfully
200	1705	Fraud shield risk level exceeded error threshold	Fraud shield risk level exceeded error threshold
200	1706	Fraud shield risk transaction detail not found	Fraud shield risk transaction detail not found