User Journey

1. Document Type Selection Screen

This is the first screen users see when starting the Web SDK process. They select the type of identity document they will submit, initiating the overall verification flow.

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2. Document Capture Guideline Screen

Before the OCR process begins, users are shown clear instructions on how to correctly capture their identity document.

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3. Upload KTP Screen

Users are prompted to scan their KTP (ID card). The capture is automatic—users simply hold the document steady until the scan is completed.

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4. Loading Screen (After Document Capture)

Once the KTP scan is complete, a loading screen appears while the system processes the captured data.

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5. Selfie Guideline Screen

Users receive instructions on how to take a proper selfie. The guidelines include dos and don’ts to ensure successful facial capture.

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6. Capture Selfie Screen

Users follow on-screen prompts to take a selfie. After a successful capture, a checklist is shown to confirm that the selfie meets the required criteria.

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7. Loading Screen (After Selfie Capture)

A second loading screen appears as the system verifies and matches the document data with the selfie.

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8. Personal Details Screen

This screen displays the user’s name, NIK, and date of birth, auto-filled using OCR results. Users must manually input their mother's maiden name and email before submitting.

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9. Loading Screen (After Submission)

Once the form is submitted, a final loading screen appears while the system completes data processing and verification.