> For the complete documentation index, see [llms.txt](https://docs.vida.id/identity-stack/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vida.id/identity-stack/verify/kyc-mobile-sdk/integration-overview/android-sdk/error-codes.md).

# Error Codes

## KYC SDK Error Codes

| Value | Description                                                            |
| ----- | ---------------------------------------------------------------------- |
| 42001 | Network timeout — please check your internet connection and try again. |
| 42002 | Authorization error — verify your authentication method.               |
| 42003 | Network issue detected — please reconnect and try again.               |
| 42004 | The operation failed due to insufficient memory.                       |
| 42005 | Internet connection error — please check your network settings.        |
| 42006 | Connection lost — please ensure you are connected to the internet.     |
| 42008 | HTTP 401 — Unauthorized access.                                        |
| 42009 | HTTP 403 — Forbidden request.                                          |
| 42010 | HTTP 404 — Requested resource not found.                               |
| 42011 | HTTP 500 — Internal server error.                                      |
| 42012 | HTTP 4XX — Client-side request error.                                  |
| 42013 | HTTP 5XX — Server-side processing error.                               |
| 52001 | Null response received from server.                                    |
| 52003 | Failed to parse server response.                                       |
| 52004 | Invalid input parameters detected.                                     |
| 52005 | Detection process timed out.                                           |
| 52006 | Error while parsing network response.                                  |
| 52007 | Unexpected error occurred — please try again later.                    |
| 52008 | KYC SDK not initialized — please initialize before proceeding.         |
| 52009 | The KYC SDK process is already running.                                |
| 52010 | Missing required data                                                  |
| 52011 | Liveness SDK dependency is missing                                     |
| 52012 | VIDA ID Shield dependency is missing                                   |
| 72001 | The user canceled the process by pressing the back button.             |
| 72002 | Failed to start camera — please retry.                                 |
| 72003 | Backend response contains error                                        |
| 72005 | Camera permission missing — enable camera access to proceed.           |
| 72006 | Maximum retry attempts reached.                                        |
| 72007 | Card detection failed — please retake the image.                       |
| 72008 | Potential threat or anomaly detected.                                  |
| 72009 | The user postponed the process by selecting “Try Later.”               |
| 72010 | Detection process canceled.                                            |

## VIDA Backend Error Codes

| Value | Description                                                                                              |
| ----- | -------------------------------------------------------------------------------------------------------- |
| 5014  | Image Quality is too low, Kindly ensure the image is well lit and is placed in the right angle           |
| 5016  | Invalid card, Kindly ensure the image is well lit and is placed in the right angle                       |
| 5020  | No card detected                                                                                         |
| 5023  | Bad Quality Image , Id Number Extraction Failed                                                          |
| 5025  | The card failed the idVerification                                                                       |
| 5026  | Extraction failed for the below ocr field. Please make sure the fields are properly visible on the card. |
| 5101  | No card detected                                                                                         |
| 5103  | Bad Quality Image, Portrait Extraction Failed                                                            |
| 5201  | No portrait is present on the card                                                                       |
| 5202  | Image Quality check failed as image is too blurry                                                        |
| 5203  | Image of the card is too dark                                                                            |
| 5204  | Image of the card is too bright                                                                          |
| 5205  | Image of card is too small, try taking a closer image                                                    |
| 5206  | No PROVINSI title is present, make sure all card’s edge is present within the image                      |
| 5207  | Quality check failed. Card has glare                                                                     |
| 5301  | Card resolution is smaller than (400x300), the recommended image size is (800x600)                       |
| 5302  | Card resolution is larger than (4000x3000), the recommended image size is (800x600)                      |
| 5303  | Image size is larger than max allowed 3MB                                                                |
| 5401  | <p>Orientation unknown, take image of card on a flat surface in upright position</p><p><br></p>          |