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Error Code

Vida Codes and Recommendation

The table includes the HTTP status codes, VIDA codes, error titles, error descriptions, and recommendations for each error scenario described in the JSON responses.

Certificate Issuance Codes

Certificate Issuance Code
Message
Description

200

Success

Certificate has been successfully issued

400

In Progress

Client can continue to check status flow

444

Failed - Verification Failed

Certificate issuance failed

443

Failed - Cert issuance failed

Certificate issuance failed

Reserved For Future - Please accommodate this response code in your current enhancement

Common HTTP Error Codes

Status Code
VIDA Code
Failure Reason
Recommendation

400

1006

Missing required Parameter

The input request body is not well formatted or a required parameter is missing.

500

1000

Verification failed

An error occurred while processing request. Please try again after sometime OR The request did not complete within 60 s, hence the verification is marked as failed

Success Responses

Status Code
Title
Description
Recommendation

200

OK

A response body may be returned.

Client Error Responses

Status Code
Title
Description
Recommendation

400

Bad Request

Invalid/ missing parameter from the client.

Check the required param info while sending the API request.

401

Unauthorized

The authorization token is not valid.

Regenerate a new auth token.

404

Not Found

The requested resource does not exist.

Contact VIDA support

405

Method not allowed

The API method that is not allowed to run the particular API request.

Check the API method before sending the request.

408

Request Timeout

The request is timed out from the server.

Retry the auth request again.

Server Error Responses

Status Code
Title
Description
Recommendation

500

System Error

Unexpected system error.

Retry after some time or contact VIDA support

500

Internal Server Error

User does not have authorized roles and privileges to run the request.

Check if the authorized user is assigned the required roles and privileges to run the request.

503

Service Unavailable

Third-party system is unavailable.

Retry after some time.

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