> For the complete documentation index, see [llms.txt](https://docs.vida.id/identity-stack/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.vida.id/identity-stack/verify/income-verification/error-codes.md).

# Error Codes

## **VIDA Codes and Recommendation**

The table includes the HTTP status codes, VIDA codes, error titles, error descriptions, and recommendations for each error scenario described in the JSON responses.

| Status Code | VIDA Code | Error Title                                   | Error Description                                                                                                                               | Recommendation                                                                       |
| ----------- | --------- | --------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------ |
| 200         | -         | OK                                            | Verification result                                                                                                                             |                                                                                      |
| 401         | -         | Unauthorized                                  | Invalid credentials                                                                                                                             | Check authentication credentials                                                     |
| 400         | 2000      | Bad Request                                   | NIK not found. Please provide valid NIK.                                                                                                        | NIK not recorded on Authoritative sources                                            |
| 400         | 5000      | Bad Request                                   | Size must be between 16 and 16. The provided NIK number is not 16 digits. Please check and try again.                                           | Check NIK Digits. NIK must contain 16 digits and end of digit should not be 0 (zero) |
| 500         | 3004      | Service internal error                        | Service internal error.                                                                                                                         | Please contact Vida support to trace this case.                                      |
| 500         | 3000      | Gateway error                                 | Gateway to authoritative sources error: The error code will be automatically triggered after a 30-second timeout from the authoritative source. | Please contact Vida support to trace this case.                                      |
| 500         | 1000      | An error occurred while processing a request. | General errors usually cause invalid format json on body request.                                                                               | Check JSON Payload                                                                   |