Error Codes

VIDA Codes and Recommendation

The table includes the HTTP status codes, VIDA codes, error titles, error descriptions, and recommendations for each error scenario described in the JSON responses.

Status Code	VIDA Code	Error Title	Error Description	Recommendation
200	-	OK	Verification result
401	-	Unauthorized	Invalid credentials	Check authentication credentials
400	2000	Bad Request	NIK not found. Please provide valid NIK.	NIK not recorded on Authoritative sources
400	5000	Bad Request	Size must be between 16 and 16. The provided NIK number is not 16 digits. Please check and try again.	Check NIK Digits. NIK must contain 16 digits and end of digit should not be 0 (zero)
500	3004	Service internal error	Service internal error.	Please contact Vida support to trace this case.
500	3000	Gateway error	Gateway to authoritative sources error: The error code will be automatically triggered after a 30-second timeout from the authoritative source.	Please contact Vida support to trace this case.
500	1000	An error occurred while processing a request.	General errors usually cause invalid format json on body request.	Check JSON Payload