Introducing VIDA Identity Stack: All of VIDA, in one place 🎉
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Response Codes

Code
Status
Description
Quota Status
Recommended Action

200

Success

Upload PDF Base64 Format API success

Deducted

Do nothing.

11

Duplicate Reference Number

Upload PDF Base64 Format API using Reference Number that already used

Balance refunded / Not Deducted

Use a new refNum

12

Reference Number Not Found

Get Status response using invalid reference number

Balance refunded / Not Deducted

Retry with correct refNum

20

Upload Failed

Upload PDF Base64 Format API Failed

Balance refunded / Not Deducted

Retry with correct Base64 PDF

21

Process Get QR failed

Get status with condition signing when VIDA e-meterai quota is empty

Quota balance not Deducted

Inform VIDA CS

23

X-PARTNER-ID Header Empty

Request without header X-PARTNER-ID

Balance refunded / Not Deducted

Retry with correct X-PARTNER-ID

24

Code Document Not Found

Document type not found

Quota balance not Deducted

Inform VIDA CS

25

File Deleted

It can be retried using the check status 3 times.

If the same response is still received, the file has been deleted. The file was deleted due to the storage regulation in VIDA, which only allows one-day retention

balance deducted

Inform VIDA CS

30

Sign Failed

Get Status Response when Signing Failed, balance will refunded.

The balance will be automatically refunded

If the balance has not been refunded automatically with response from json ("statusRefund" is FAILED) . Please report it to Vida for a refund by sending the reference number and log response code.

balance deducted

Inform VIDA CS

31

Sign Pending

Signing still on Process in Peruri.

If the pending status has lasted for more than one hour, the transaction can be considered failed.

If the balance has not been refunded automaticly with response from json ("statusRefund" is FAILED) . Please report it to Vida for a refund by sending the reference number and log response code.

balance deducted

Inform VIDA CS

40

Account Not Found

Account not created on the Virtual account service

Quota balance not Deducted

Inform VIDA CS

50

Deduct Failed

Upload with condition Virtual Account service is down

Quota balance not Deducted

Inform VIDA CS

54

Insufficient Fund

Upload PDF Base64 Format API using Quota balance that not sufficient

Balance refunded / Not Deducted

Request Quota TopUp

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