FAQ

Product FAQs

1. What is VIDA Authentication Services?

VIDA Authentication Services is a biometric and device-based authentication platform that prevents unauthorized access and fraud using PKI-backed device security and advanced biometrics.

2. What authentication solutions does VIDA offer?

VIDA provides:

• VIDA Phone Token – Device-based authentication using Public Key Infrastructure (PKI).

• VIDA Face Token – Multi-factor authentication combining Phone Token, Selfie ID, and Liveness Detection.

• VIDA Face Match – Biometric facial recognition to verify a user’s identity.

3. How does VIDA prevent fraud?

VIDA stops fraud using:

• PKI-based device authentication to block unauthorised access.

• Biometric face matching to prevent identity theft.

• Liveness detection to detect spoofing attempts.

4. Does VIDA Authentication support multi-factor authentication (MFA)?

Yes, VIDA supports MFA by combining:

• Something you know (PIN, password).

• Something you have (Phone Token).

• Something you are (Face Token).

5. What are the key benefits of using VIDA Authentication?

• Tamper-proof security – Ensures only trusted devices and users can authenticate.

• Frictionless user experience – Quick authentication with face biometrics and device binding.

• Regulatory compliance – Meets global security and identity verification standards.

• Seamless integration – Available via APIs and SDKs for easy implementation.

Integration FAQs

1. What integration methods does VIDA support?

VIDA offers flexible integration via:

• RESTful APIs – Standard HTTP methods with JSON responses.

• SDKs – Available for Android, iOS applications. VIDA also supports React Native SDKs for Phone Token

2. How does VIDA Phone Token work?

VIDA Phone Token securely binds a unique private key to a device using PKI, ensuring that only trusted devices can authenticate transactions.

3. How can developers integrate VIDA Authentication into their apps?

Developers can:

• Use VIDA Authentication APIs for backend authentication.

• Embed VIDA SDKs into mobile applications for seamless biometric authentication.

4. What environments are available for testing and deployment?

VIDA provides:

• Sandbox Environment – For development and testing.

• Production Environment – For live authentication.

5. How do I get API credentials for integration?

To access VIDA’s authentication API, request client ID and secret by contacting the VIDA support team.

6. What security measures does VIDA implement for API and SDK integration?

VIDA ensures security through:

• End-to-end encryption for all API requests.

• PKI-based device authentication for secure transactions.

• Biometric verification to prevent unauthorized access.