Introducing VIDA Identity Stack: All of VIDA, in one place 🎉
For the complete documentation index, see llms.txt. This page is also available as Markdown.

Error Codes

The application will receive one of the following error codes when there is an error occurred auth SDK. Please note auth SDK internally uses liveness SDK for capturing selfies, Application may also receive error codes originated from Liveness SDK .

SDK Errors

Error Code
Response Message

41001

No network found (DNS error)

41002

Network timeout

41003

Authentication failure between SDK and the server endpoint

41004

Unexpected Network Error

41005

Out of memory error

41006

No active connection

41007

Malformed request

51001

The response object is null or empty.

51002

Data object not found in response.

51003

JSON object parsing failed

51004

Invalid input DTO object data

51005

General Unknown error occurred

51006

General Request is in progress

51007

General Product Workflow is not available

51008

General workflow is not supported

51009

General Encrypted response is invalid or empty

51010

General License Key is not available

51011

General unknown error occurred while fetching product details

51012

General unknown error occurred while generating request

51013

General request canceled due to new request was initiated

61001

Secure Crypto error during encryption

61001

Secure engine crypto error during decryption

61003

Secure engine crypto error during HMAC generation

61004

Secure engine crypto error general Ops

VIDA Backend Error

Error Code
Response Message

1000

Internal server error

1006

Missing required parameters Details: <Reason will be available> eg : invalid id or Field data.selfie is missing etc

4005

Cannot begin user authn Details: <Reason will be available> eg: User kyc not completed

4006

Failed to perform authentication. Details : <Reason will be available> eg: Exceeded number of retries , Authentication event not found or request expired.

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